Feedback and support


If you need assistance, want to report a problem, or have an idea for improvement, click the question icon located at the top of the screen.

Main Project Dashboard with a highlighted question icon that links to the Learning and Support Centre in the top right of the screen.



If you want to learn more about our tool, visit the Learning Center, where you'll find a link to our Knowledge Base. 


Tips: In this module, you will also find: Links to our YouTube tutorials, Information about new releases, a list of available keyboard shortcuts. 


Help module showing Support Module Overview


You have three main support options:

  1. Knowledge Base

Click the Knowledge Base button to browse support articles. If you don’t find a solution, you’ll have the option to submit a ticket directly from there.


  1. Contact Us

Click Contact Us to reach our support team. Choose the type of report: Question, Problem, or Improvement Idea. You can upload a screenshot of the current screen (this option is selected by default). Please include a brief description to help usaddress your issue efficiently.

  1.  You can also contact us at support@laser.ai



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