If you need assistance, want to report a problem, or have an idea for improvement, click the question icon located at the top of the screen.
In the 'Help' panel, you have three main support options:
1. Knowledge Base
Click the Knowledge Base button to browse support articles. If you don’t find a solution, you’ll have the option to submit a ticket directly from there.
2. Chatbot
After clicking on the ‘Ask chatbot’ icon, you will be taken to a tab where you can ask questions to a dedicated chatbot.
3. Contact Us
Click Contact Us to reach our support team. Choose the type of report: Question, Problem, or Improvement Idea. You can upload a screenshot of the current screen (this option is selected by default). Please include a brief description to help usaddress your issue efficiently.
4. You can also contact us at support@laser.ai
Tips: In this module, you will also find: Links to our YouTube tutorials, Information about new releases, a list of available keyboard shortcuts.
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